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Dubai Metro Red Line Adds Third Route to Cut Congestion

Dubai Metro Red Line Adds Third Route to Cut Congestion
  • PublishedSeptember 15, 2025

Dubai has taken another big step in making travel faster and easier for thousands of commuters. The Roads and Transport Authority (RTA) has introduced a third route on the Red Line Metro. This change is designed to make peak-hour journeys smoother, reduce waiting times, and stop platforms from becoming overcrowded.

The Red Line is the busiest stretch of the Dubai Metro network, and during rush hours it often struggles with heavy passenger traffic. With this new route, the RTA has added more trains, shortened waiting times, and increased overall capacity. This is not just a small update—it’s a big improvement that will benefit daily riders and the city’s long-term transport goals.

Why the New Route Matters

Dubai Metro is one of the most popular modes of transport in the city. Every day, thousands of people rely on the Red Line to get to work, school, or other destinations. During morning and evening rush hours, however, the trains can get extremely crowded, especially between Centrepoint station (formerly Rashidiya) and Al Fardan Exchange station (formerly Al Khail).

By adding a third route, the RTA is directly targeting this problem. More trains now run during the busiest times, so commuters spend less time waiting on crowded platforms and more time getting to their destination quickly and comfortably.

Details of the New Third Route

The third route operates only during peak travel hours—from 7 am to 9 am and again from 4 pm to 7 pm. These are the hours when the majority of people are traveling to and from work.

The new route runs between:

  • Centrepoint station (formerly Rashidiya)
  • Al Fardan Exchange station (formerly Al Khail)

This direct service gives extra support where it’s most needed, between two of the busiest points on the Red Line.

Updated Train Frequencies

To make the most of the new route, the RTA has updated train schedules and increased how often trains run on different parts of the Red Line. Here’s how it looks now during peak hours:

  • Centrepoint – Al Fardan Exchange → Every 2 minutes
  • Al Fardan Exchange – National Paints (formerly Jebel Ali) → Every 4 minutes
  • National Paints – Expo 2020 → Every 8 minutes
  • National Paints – Life Pharmacy (formerly UAE Exchange) → Every 8 minutes

This means that passengers in the busiest section can expect a train almost every 2 minutes, which is a major improvement compared to earlier schedules.

A 12% Boost in Metro Capacity

The RTA has announced that this new route and updated timetable have increased the Red Line’s total capacity by 12%.

This might sound like a small number, but for daily commuters it makes a big difference. It means:

  • Less crowding inside trains and on platforms
  • Faster boarding because trains are more frequent
  • Shorter waiting times at stations
  • More reliable journeys, especially for those traveling to and from central business districts

The 12% boost shows how small adjustments in frequency and routes can create a big impact on the overall travel experience.

What Passengers Will Notice

For passengers, the changes are already visible. Here are some of the main benefits:

  1. Faster Journeys – With trains arriving every 2 minutes, commuters spend less time waiting.
  2. More Comfort – Reduced crowding means passengers no longer have to squeeze into full carriages as often.
  3. Better Planning – Regular train schedules help people plan their journeys more confidently, especially during busy mornings and evenings.
  4. Smoother Experience – Platforms are less crowded, making it easier and safer to board and exit trains.
  5. Encouragement to Use Metro More – With better services, more people may choose the metro over driving, supporting Dubai’s goal of building a sustainable transport culture.

Why This Move Is Important for Dubai

Dubai is growing fast. The city’s population keeps increasing, and tourism adds extra pressure to public transport. Every year, more people use the Metro.

The RTA knows that without constant upgrades, the system could become too crowded. By adding this new route, the RTA is keeping the Metro efficient and attractive to commuters. This move also supports Dubai’s long-term goals of reducing traffic on the roads and cutting down carbon emissions.

Challenges of Adding a New Route

While this new route is a positive step, it also comes with challenges:

  • Passenger Confusion – Some riders may need time to adjust to new routes and train timings. Clear announcements and signs are important to avoid mistakes.
  • Balance in Frequency – While the busiest stretch now has trains every 2 minutes, other sections like National Paints to Expo 2020 still have 8-minute waits.
  • Smooth Operations – More trains running more often means higher demand for maintenance and reliability to keep the system on schedule.

Still, the RTA has proven experience in managing such changes, and staff at stations are helping passengers understand the new schedules.

The Bigger Picture: Dubai’s Public Transport Vision

This update is not just about fixing peak-hour problems. It’s part of Dubai’s larger public transport vision.

The city has already built a strong network with Metro, buses, trams, and taxis. But as Dubai expands, the RTA is planning new projects like the Dubai Metro Blue Line, extensions to existing routes, and better connections between metro and bus services.

The goal is to make public transport the first choice for residents and tourists alike. Reliable updates, like this third Red Line route, help build trust in the system.

How This Helps Sustainability

Dubai is not only focused on transport convenience but also on sustainability. Public transport plays a key role in reducing traffic jams and lowering pollution from cars.

With more people using the Metro:

  • Fewer cars are on the road
  • Fuel consumption drops
  • Air quality improves

By making metro journeys faster and more comfortable, the RTA encourages people to leave their cars at home and choose greener travel options.

Lessons for Other Cities

What Dubai is doing offers valuable lessons for other fast-growing cities:

  • Focus on Peak Hours – Not all times of day need the same service. Targeting peak hours makes operations more efficient.
  • Shorter Routes Can Work – Running extra trains only on the busiest parts of the line keeps resources where they are most needed.
  • Listen to Commuters – By understanding pain points like long waits and crowding, authorities can create practical solutions.
  • Keep Updating – Transport systems cannot remain static. Regular updates keep them relevant and useful.

Dubai shows that smart planning and small adjustments can create a big impact on daily life.

Final Thoughts

Dubai Metro’s new third route on the Red Line is more than just an update—it’s a practical solution for thousands of daily commuters. By cutting waiting times, reducing crowding, and boosting capacity by 12%, the RTA has shown its commitment to making public transport easier and more reliable.

For passengers, this means less stress and more convenience. For the city, it means a step closer to its vision of sustainable, world-class transportation.

Written By
Arshiya