DEWA Powers Dubai’s Future with Rapid Growth and Innovation

Dubai’s rapid economic and infrastructural expansion continues to drive the demand for essential utilities. The latest figures from the Dubai Electricity and Water Authority (DEWA) reflect this trend. In 2024, DEWA recorded a 4.51% annual rise in electricity connection requests for commercial projects through its Al Namoos service. This increase highlights the city’s ongoing urban growth and DEWA’s vital role in sustaining Dubai’s development.

Rising Demand for Electricity

Dubai, known for its ambitious infrastructure projects, has consistently seen an increasing need for utilities. As the city attracts investors, entrepreneurs, and multinational corporations, a world-class electricity and water supply system becomes even more essential. To meet this demand, DEWA ensures seamless access to electricity connections, reinforcing Dubai’s business-friendly environment.

The commercial sector is expanding rapidly, driven by real estate, tourism, trade, and manufacturing. More businesses are setting up operations, increasing the need for a reliable power supply. DEWA addresses this challenge by implementing smart grid solutions and advanced technologies, ensuring uninterrupted electricity services across the emirate.

The surge in electricity connection requests underscores Dubai’s ongoing commercial and industrial expansion. DEWA’s commitment to innovation, efficiency, and sustainability enables it to meet this growing demand. By investing in state-of-the-art technology and streamlining processes, DEWA not only keeps pace with Dubai’s growth but also sets new benchmarks in service excellence.

Al Namoos: Fast-Tracking Electricity Connections

One of DEWA’s key initiatives is Al Namoos, a service that provides electricity connections of up to 150 kilowatts within just five days. Named after the Emirati word for “race winner,” Al Namoos accelerates the connection process, helping businesses operate efficiently without delays.

By the end of 2024, DEWA had received 8,241 electricity connection requests through Al Namoos. Additionally, the number of accredited consultants and contractors approved by DEWA grew to 2,123 by December 31, 2024. This increase reflects the rising demand for DEWA’s services and the trust businesses place in its ability to deliver reliable electricity connections.

Al Namoos simplifies the process with a streamlined two-step system. This efficiency reduces the time and cost associated with setting up operations. By minimizing bureaucratic hurdles, DEWA ensures that commercial projects proceed without unnecessary delays, strengthening Dubai’s reputation as a business-friendly city.

Enhancing Dubai’s Competitiveness

HE Saeed Mohammed Al Tayer, MD and CEO of DEWA, emphasized the authority’s role in boosting Dubai’s global competitiveness. “We are witnessing a growing turnout by consultants and contractors interested in DEWA’s smart services, reflecting the success of our efforts to enhance Dubai’s attractiveness for businesses,” he stated.

DEWA’s efforts align with the Dubai Economic Agenda (D33), which aims to position Dubai among the world’s top three economic cities. By ensuring seamless utility services, DEWA plays a crucial role in attracting investment. Efficient access to electricity accelerates economic activity and improves operational performance across multiple sectors.

As part of Dubai’s long-term vision, DEWA continues to invest in infrastructure and innovative energy solutions that support sustainable growth. The integration of smart grid technology enhances energy efficiency and reliability, making Dubai a leader in sustainable urban development.

Digital Transformation and Innovation

DEWA leads digital transformation efforts by leveraging cutting-edge technologies to streamline services. Its commitment to innovation has created a more efficient, customer-centric experience for businesses seeking electricity connections.

Through DEWA’s website and smart app, businesses can complete transactions without visiting service centers. This shift towards digital services enhances user experience, reduces paperwork, and speeds up processing times. Such initiatives reinforce Dubai’s reputation as a city that prioritizes ease of doing business.

DEWA also incorporates AI-powered customer service solutions, automated workflows, and real-time monitoring systems. These technologies optimize electricity distribution, improving efficiency and reliability across the network.

Additional DEWA Initiatives for Businesses

Beyond Al Namoos, DEWA has introduced several programs to support consultants, contractors, and business owners. These include:

• Soqoor Programme: A performance-based recognition program rewarding excellence in applications and site operations.
• Marafeq Smart Feature: A digital solution leveraging smart technology to simplify utility connection processes.
• OWNEK Awareness Initiative: A program educating stakeholders on best practices for electricity and water connections.
• Infrastructure NOC Technical Manual: A comprehensive guide for consultants and contractors working on utility projects in Dubai.

These initiatives reflect DEWA’s holistic approach to service delivery, ensuring businesses have the necessary resources to operate efficiently.

Sustainability and Green Energy Integration

Dubai’s sustainability goals are central to DEWA’s operational strategy. As part of the UAE’s clean energy transition, DEWA promotes renewable energy solutions, including solar power. The Mohammed bin Rashid Al Maktoum Solar Park, the world’s largest single-site solar park, demonstrates Dubai’s commitment to sustainability.

By integrating green energy into the electricity grid, DEWA meets the rising demand while ensuring environmentally responsible energy consumption. Programs encouraging businesses to adopt solar energy contribute to Dubai’s goal of generating 100% of its power from clean sources by 2050.

Additionally, DEWA explores energy storage solutions and smart meters that optimize energy use. These advancements enhance Dubai’s power resilience and sustainability.

Dubai’s Economic Growth and Future Electricity Demand

The 4.51% rise in electricity connection requests in 2024 highlights Dubai’s economic momentum. The emirate continues to see growth in construction, commercial ventures, and industrial activities, all requiring a stable power supply.

Looking ahead, DEWA anticipates further demand growth as Dubai progresses towards its long-term development goals. To prepare, the authority is continuously enhancing infrastructure, investing in smart grid technologies, and expanding its renewable energy portfolio.

Powering Dubai’s Future

DEWA’s role in Dubai’s economic development is pivotal. By facilitating efficient and timely electricity connections, the authority enables businesses to thrive in one of the world’s most dynamic cities. The 4.51% increase in electricity connection requests for commercial projects in 2024 reflects sustained growth and the confidence businesses place in DEWA.

Through Al Namoos, digital transformation, and sustainability-driven energy solutions, DEWA is not just keeping up with demand—it is shaping Dubai’s infrastructure future. As the city expands, DEWA’s commitment to innovation and excellence will remain a cornerstone of its economic and urban development strategy.