IndiGo’s City Check-In: Hassle-Free Travel at Zayed Airport

Starting Monday, August 11, 2025, IndiGo, India’s top airline, offers a convenient way to check in at Zayed International Airport in Abu Dhabi. Thanks to Morafiq Aviation Services, a company under Off Airport Check-In Solutions (OACIS), travelers can now drop off bags and get boarding passes up to 24 hours before their flight. This City Check-In service saves time and makes travel stress-free. To celebrate, IndiGo gives free check-in on the first day, August 11, 2025.
What is the City Check-In Service?
Morafiq, a trusted name, already works with airlines like Etihad Airways, Air Arabia, EgyptAir, and Wizz Air. Now, IndiGo joins them to make travel easier and faster. The service reduces airport crowds and gives you more time to enjoy your day.
Why This Service is Great
- Saves Time: Check in early and skip airport queues.
- Easy to Use: Drop bags and get boarding passes anywhere.
- Free on Day One: Use it for free on August 11, 2025.
- Multiple Spots: Check in at four locations in Abu Dhabi and, from September 1, 2025, in Al Ain.
- Parking Available: All spots have plenty of parking for hassle-free visits.
Why Use IndiGo’s City Check-In?
This service makes flying with IndiGo simpler. Here’s why it’s a big deal:
- More Freedom for Travelers
You can check in your bags up to 24 hours before your flight. This gives you time to work, shop, or explore Abu Dhabi. Whether you’re a tourist visiting Sheikh Zayed Grand Mosque or a business traveler, this service fits your schedule.
- Less Crowded Airports
Zayed International Airport can get busy. The City Check-In service moves check-in away from the airport, reducing crowds. This makes your airport visit smoother and faster. It’s part of the UAE’s plan for smart travel.
- Fits Abu Dhabi’s Busy Lifestyle
The check-in spots are in popular places like Yas Mall and Abu Dhabi Cruise Terminal. You can drop off bags while shopping or eating. Starting September 1, 2025, Al Ain residents can use the service at LuLu Hypermarket – Kuwaitat. It’s perfect for busy people.
- Trusted by Morafiq
Morafiq Aviation Services is known for safe and reliable check-in solutions. They make sure your bags reach Zayed International Airport securely. Titten Yohannan, Chairman of Morafiq and OACIS Middle East, said, “We’re excited to work with IndiGo. This service shows our focus on easy travel and happy customers.”
Where Can You Check In?
IndiGo passengers can use the City Check-In service at four spots in Abu Dhabi and Al Ain. Each location is easy to reach and has lots of parking.
Check-In Locations in Abu Dhabi
- Abu Dhabi Cruise Terminal – 1 (Ground Floor)
This spot is near Abu Dhabi’s waterfront. It’s great for tourists staying in the city center. - Yas Mall City Check-In (Below Peppermill Restaurant)
Located in Yas Mall, you can check in while shopping or dining. It’s perfect for a fun day out. - Mussafah: Al Arzaq Street, Mussafah Shabia-11 (Behind Al Madina Hypermarket)
This spot serves people in the Mussafah area, away from the city center. - Al Ain: Morafiq City Check-In (Inside LuLu Hypermarket – Kuwaitat)
From September 1, 2025, Al Ain travelers can check in at this popular hypermarket.
Need help? Call Morafiq’s toll-free number: 800 667 2347.
How This Helps UAE and Middle East Travelers
The City Check-In service is a big win for travelers in the UAE and Middle East. Here’s why:
- Supports UAE’s Smart Travel Goals
The UAE loves smart solutions for travel. The City Check-In service fits this vision by making check-in fast and easy. It works alongside other cool features at Zayed International Airport, like biometric scanners and quick immigration.
- Perfect for All Kinds of Travelers
IndiGo flies many people, including tourists, workers, and business travelers. The City Check-In service helps everyone by saving time. It’s especially useful for those traveling between India and the UAE.
- Makes Abu Dhabi a Top Travel Spot
Abu Dhabi is becoming a major travel hub. With services like City Check-In, Zayed International Airport stands out for its convenience. This makes the city more attractive to global travelers.
How to Use the City Check-In Service
Using IndiGo’s City Check-In is super easy. Follow these steps:
- Go to a Check-In Spot: Visit one of the four locations in Abu Dhabi or Al Ain.
- Drop Your Bags: Hand over your luggage between 24 hours and 4 hours before your flight.
- Get Your Boarding Pass: Pick up your pass and skip airport check-in lines.
- Enjoy Your Time: Shop, eat, or relax before heading to Zayed International Airport.
All locations have plenty of parking for a quick visit.
What’s Next for IndiGo and Morafiq?
IndiGo and Morafiq are working together to make travel easier. This City Check-In service is just the start. As more airlines use off-airport check-in, the UAE’s travel scene will get even better. With Zayed International Airport growing, services like this will keep Abu Dhabi a top choice for travelers.
From September 1, 2025, Al Ain residents can use the service, reaching more people. For anyone wanting a smooth and easy start to their trip, IndiGo’s City Check-In is the way to go.